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Highway Robbery: RHB Bank Responds

February 9th, 2010

I finally received an official response from RHB Bank today (for background read this, and this, and this). Here’s what they said:

We thank you on highlighting the above incident to our En Mohamad Zaihan on 29 January 2009.
We took note that your wife as a passenger had an unpleasant encounter in the above incident. In such cases, please note that as governed by the Banking and Financial Institution Act, the Bank is not in the position to divulge any information to you. Rest assured that the matter is being handled tactfully in the most appropriate manner.
Once again, we thank you for bringing up this issue to our attention. We empathized with your wife for the discomfort and inconvenience caused. We believe it is not the intention of our panel repossessor to cause any anxiety.

Here’s the response I sent back to them:

Thanks for finally getting back to me. I hope your statement that “the matter is being handled tactfully in the most appropriate manner” means you’ll be giving a written apology to my wife for what the car repossessor did and acknowledging that his actions were wrong. I also hope you don’t think I buy the part about the repossessor not wanting to cause anxiety. You can’t carjack someone without causing anxiety. Let me be very clear on this: the incident we’re all talking about here (the one you are not in a position to divulge information to me about) was a carjacking, albeit one that appears to fall within some sort of legal grey area (I’m assuming this because the police haven’t charged anyone). You can’t carjack someone and then be surprised and dismayed that the people who were carjacked feel traumatised. It’s disappointing that RHB Bank is standing by the repossessor in this case. What you’re saying here is that RHB approves of the way in which the car was repossessed. Why bother putting a copy of the Code of Ethics on Repossession on your website, then, if it’s meaningless?

I feel RHB Bank’s response here is inadequate and inappropriate. My wife and I will be sure to follow up on this with the appropriate authorities.

If my response seems a little angry, it’s because I’m angry.

Highway Robbery: Another Update

February 5th, 2010

I was kind of hoping this case would be resolved by now, considering it’s been just about a week since I first contacted RHB Bank. But there’s been no official word from them beyond messages from their Corporate Comms guy that he hasn’t heard back from HQ yet, and assurances that he’s on the case. That was the last couple of days. Today: nothing. Meanwhile, H has agreed to a meeting* with someone from RHB’s PJ Business Centre. I’m not sure what will come out of that, since it seems to me the bank is fixated on the dispute over the keys without acknowledging the bigger picture of the carjacking. But it was H’s car that was taken, and H’s keys; if she wants to have a meeting with RHB’s PJ Business Centre people (supposedly now the repossessor won’t be there, which is a relief), that’s entirely up to her. She said she just wants this to be over, so she’s going to attend the meeting. That’s understandable. I want this to be over too.

I’m certainly not letting go of this just yet, though. Even if H decides to accept it and move on, the fact remains that my wife was traumatised by someone who was working on behalf of RHB Bank. The fact that she wasn’t actually hurt is a relief but it doesn’t mean this isn’t serious. She could have been hurt, along with the child she’s carrying. She’s okay physically, but there are a whole lot of ways that incident could have gone differently. I’d rather not think of the possibilities; unfortunately, Leen can’t help but think of them. And I can’t help but fear that real change isn’t going to come about until someone is hurt or even killed during one of these bank-sanctioned carjackings. Considering what I’ve been hearing from people since that incident, I think it’s not unrealistic to imagine that the chances of this happening are disturbingly high, since people representing other banks also repossess cars in this manner.

The Association of Hire Purchase Companies Malaysia, the organisation with which car repossessors in Malaysia must be registered, has a Code of Ethics on Repossession, which I linked to in my first post on this issue. Interestingly enough, RHB Bank provides a copy of this code of ethics on their website:

1. As far as possible the number of authorized repossessors must be minimized unless circumstances warrant any additional assistance.
2. Repossessors should only gain entry into premises with the knowledge and consent of the occupant.
3. Repossessors should be well mannered and dress decently. They should ensure the practice of professionalism and dignity in carrying out their work.
4. The use of strong arm tactics of any kind is strictly prohibited in the performance of their work.
5. At the time of repossession, the repossessors should give a standard notice to the hirer informing him of the following:
The address and telephone number of the finance company and the authorized officers he/she can contact immediately to resolve any problems.
The repossessors must give a reasonable time to the hirer to inspect the vehicle and remove his personal items and belongings.
6. As far as possible repossession should be undertaken in the presence of the hirer or any person authorized to that car.
7. Repossessors should at all times act in accordance with the laws and regulations in the performance of their work.
8. All repossessors should be given and briefed on the Code of Ethics On Repossession and abide by its terms. They should also observe any other Code of Ethics introduced by the Association of Hire Purchase Companies Malaysia, the Association of Finance Companies Malaysia and the Ministry of Domestic Trade and Consumer Affairs from time to time.

Number four looks pretty black and white to me. I’d say carjacking falls under “strong arm tactics”, and that the code of ethics has definitely been breached in this case. But is this code of ethics legally binding, or is it just a guideline? Who should be held accountable? The repossessor/carjacker, Nathan A/L Supramaniam? The company he works for, PJ Auto Mart? Or the financial institution that ordered the repossession, RHB Bank? Someone needs to take responsibility for this.

I suppose if any meaningful action — and any real change — is to take place, it will have to come from the top; in this case the top is the bank. But maybe we shouldn’t be expecting any banks to make the necessary changes on their own. In the world of Malaysian banking , the top spot is occupied by Bank Negara, the National Bank. I was advised to go straight to them by a friend a couple of days ago; that’s probably exactly what we should do. Heck, we should have done that in 2003 when AM Bank swept our fraud case under the carpet. Another option is to go to the AHPCM, or to the Ministry of Domestic Trade and Consumer Affairs.

First, though, let’s see what comes out of that meeting.

*UPDATE: There’s no meeting. H called them back and told them she doesn’t want to meet with them after all, and that if anything happens to her or her car, they’re responsible. Nice. But this isn’t over yet.

A Little Understanding

February 3rd, 2010

Me: So, buddy…soon you’re going to be a big brother. Are you excited?

Al: Yes.

Me: But listen…when your little brother comes, sometimes Mummy’s going to be really busy. You know, she has to give him milk, and all that stuff. So you’ll be spending a lot of time with Daddy, okay?

Al: No, Daddy.

Me: No? But you know, Mummy’s going to be really busy. In fact, Daddy has to help a lot too. I’ll be changing a lot of diapers. Everybody’s going to be really busy.

Al: No, Daddy! Not busy. CRAZY.

Me: Uh…wow. So you understand.

Al: Yes.

I still don’t know whether to be very impressed or slightly disturbed. Maybe both.

Highway Robbery: An Update (& a Bit of Deja Vu)

February 2nd, 2010

This morning Leen called me from work to tell me someone from RHB had called H. It wasn’t someone from the head office, she said, but rather someone from RHB’s PJ Business Centre. He wants H to go to the bank on Friday for a face-to-face meeting with him and the repo man. She said yes, but then she had Leen call me to find out if that’s the bank’s big solution, sent down from the head office. In fact, she doesn’t want to have a meeting with the guy who carjacked her. He intimidated her that day; why should she be subjected to another meeting with him? I called Zaihan, the guy from RHB’s Corporate Comms, to see what’s going on; he was going to get back to me by today but a couple of hours ago he sent me an sms to inform me he still hadn’t heard anything from his bosses.

The bank’s attempt to quietly settle this at the branch level when it’s clearly gone beyond that reminds me of something that happened to Leen and me a few years back. Let me tell you a story.

It was early 2003 and a courier appeared at the door of the house we were staying in, government quarters in the health clinic compound in Tanjung Karang. After signing for the small package I opened it and was very surprised to see that it was a hire-purchase agreement from AM Bank. According to that document, Leen had just purchased a car, a Perodua Kembara. There was even a signature. But it wasn’t hers.

A few weeks before that, Leen had been approached by a lady we’ll call Cik Z, a sort of adopted daughter of Leen’s paternal grandfather. Cik Z lived in Tanjung Karang and wanted to buy a car for her son, who was about to go off to college, but she’d been blacklisted. Leen initially agreed to let Cik Z use her name to get a car, and was in the early stages of the process when she decided it was in fact a bad idea. I’m all for helping people we know, but we didn’t really know Cik Z; she had just sort of come out of nowhere, after decades of very little contact with the family. It didn’t help that Leen and I had just barely started our life together in Malaysia. We couldn’t afford to get screwed by someone.

Well, Cik Z went and screwed us anyway: Leen told her she was sorry but she couldn’t help her, and Cik Z went ahead and bought the car, putting an illegible scribble where Leen’s signature was supposed to be. We were surprised that she could have done that, but not just from a moral standpoint. How could a bank officer have accepted that signature? Shit, meet fan.

We made a police report and also went to see the manager of the local AM Bank branch, Mr. H. I can’t remember which came first, the meeting or the police report. Anyway, our meeting with Mr. H was frustrating, to say the least. We made it clear that a crime had taken place, and that the bank would need to take immediate, appropriate action. To us, that meant immediately removing Leen’s name from any association with the purchase, taking action against whichever bank officer had processed it, and taking legal action against Cik Z for fraud. But that wasn’t what Mr. H had in mind. None of it, in fact.

Mr. H pretty much brushed us off. Even if a crime had in fact taken place, he said, we were complicit, and so the best thing for us to do would be to just let it go and allow Cik Z to keep the car. Changing the loan from Leen’s name to that of Cik Z or her son would be a hassle, he said. He even called Cik Z in and attempted to get us to kiss and make up. Turned out they were friends. Tanjung Karang is a pretty small town. Cik Z, Mr. H and even the guy who had sold the car to Cik Z…they were all friends. After a very heated exchange that got us nowhere, we left.

Instead of going home to figure out what to do, we drove straight to KL, to the AM Bank headquarters on Jalan Yap Kwan Seng. There we talked to someone in the hire-purchase department, Mr. T. Ah, if only it was really Mr. T! “Ah pity da fool who try ta cheat ma customers!” he’d have said. No, this Mr. T was much smaller and wore a lot less jewelry, and didn’t even have a mohawk. He was angry, though…at least, he made it seem like he was. He expressed what seemed to be genuine concern over the details of our case, and even said action would be taken. We left there that day thinking justice would be served.

As far as we know, what the people at AM Bank HQ did was this: they simply transferred the loan from Leen to Cik Z. That’s right, Cik Z got to keep the car. The bank apparently thought it would be easier to do that than to get the car back and auction it off. As far as we know, she got to keep the car, and nothing was ever done to Mr. H or anyone else at the AM Bank branch in Tanjung Karang. As for the police report, well not only did it not lead to any charges, I don’t think it even led to an investigation. The people at AM Bank HQ apparently thought it was enough that Leen’s name had been removed from that particular loan agreement. We were definitely relieved to have her name cleared, but until now we feel justice was not served in that particular case.

In this current case, having our friend H sit down with the carjacker doesn’t sound like a very good solution, because it looks like the PJ Business Centre is trying to keep this local, and besides, as far as I know the repo man is still saying he gave the keys back to H. This issue can’t just go away. H is still afraid; Leen’s been traumatised as well. The people at RHB need to fix this. At this point I don’t know whether the offer to have a meeting was a branch-level initiative or actually the solution proposed by HQ. Whatever the case, I hope RHB Bank will truly accept responsibility for this and act accordingly.

Malaysian PR: A Brief Update

February 1st, 2010

Today Leen and I drove out to Shah Alam and braved the labyrinth that is Kompleks PKNS to submit the documents to the Immigration Dept. for renewal of my pass. I was pleasantly surprised by a few things today:

1) I only needed to submit three forms: the declaration of marriage (stamped by a commissioner of oaths), an extension form, and a visa application form. I thought I’d been given the wrong forms, or not enough forms, but it turned out those three were all I needed.

2) I didn’t need a mountain of supporting documentation. Besides those three forms, I only had to submit one photocopy each of my passport (the main page and the page with my valid pass), Leen’s IC, and our marriage certificates.

3) The immigration officers were friendly and, dare I say, pleasant. Two of the three we spoke with today even smiled. I kid you not.

4) My new pass (one year) was processed in just a few hours. I’d never submitted all the required documents and got my pass all on the same day before this. I was impressed.

But this is a post about PR, right? Okay, so we also talked to one of the officers who handle PR. Here’s what we learned:

1) The Malaysian government is still serious about giving PR to foreign spouses.

2) However, if you’re a foreign spouse, you need to have been here at least five or six years (I can’t remember which).

3) Also, you need to have been here the entire time on a spouse visa. If you recently married a Malaysian and just got here, you need to stay here for several years on the visa that recently replaced the spouse visa, which is pretty much the same thing, before you can apply for PR. If you’ve been here for several years but weren’t on the old spouse visa (for example, if you were on a regular work visa), then those years won’t count and you’ll still have to wait several years before you can apply for PR.

4) Even if you’ve been here the minimum number of years on the old spouse visa (like me), if you were to apply for PR now your application would definitely be rejected. That’s because every time you got your spouse visa in the past there was a little note the Immigration people had in their system that said something like “This poor sod can’t even apply for PR.” They’re currently changing their system so that previous years people spent here under the old spouse programme will count towards new PR applications. But we were told today that process is ongoing and won’t be completed until at least February. So if you’ve been here several years and spent most or all of them on a spouse visa, you can apply for PR but you should wait a couple more months.

I just got a one-year visa, plus I’ve got a kid on the way, so I’m going to wait until maybe April to apply for PR. Then we’ll see how long it takes for a decision, and whether it’s a good one. I know better than to expect the best possible outcome, but if today was any indication then it’s possible this story may have a happy ending after all. We’ll see.

For some perspective, here are my last few posts regarding immigration and the quest for Permanent Resident status in Malaysia:

Like a (Visa) Virgin, Approved for the Very First (or 17th) Time
Light at the End of the Tunnel?
Malaysian PR: Some McVay Guy’s Thoughts (and Mine)
Malaysian PR: Another Hopeful Sign
Malaysian PR: The Catch

Highway Robbery: Auto Repossession in Malaysia

January 30th, 2010

Wednesday was turning out to be a pretty good day: I had a very smooth, efficient visit to Immigration in Shah Alam; I got paid; I got an awesome, free lunch, not to mention great company and conversation. Yes, it was shaping up to be a pretty good day. I did some banking, paid some bills, and was on my way back to Kajang when the car started to feel sluggish, heavy. Then, as I was climbing a hill, the car died. Just like that. Running one moment, then suddenly…silence and engine lights. I coasted to the side of the road, next to the Petronas station in Taman Len Sen, Cheras. I called Leen, who called a relative who lives nearby, who called a mechanic near her place. Then I spent about three hours sitting on the side of the road, waiting. And waiting. And waiting.

Leen and I spoke several times on the phone. It was almost time for her to punch out for the day, so we planned to meet at Ibu’s cousin’s place in Bandar Tun Hussein Onn. That’s where Al hangs out while we’re at work. At six, she left Masterskill College with her assistant, H, who’s been staying with us. H drives Leen to work every morning; they drop Al off on the way and pick him up on the way home. The plan for Wednesday was pretty much the same, except this time they were going to wait for me at Ibu’s cousin’s place.

Major change of plans

Sometime after six I was still sitting there on the side of the road watching the mechanic perform battlefield surgery on my poor old Wira, when suddenly Leen called me, all in a panic. She and H couldn’t meet me at Ibu’s cousin’s place, because someone had just taken H’s car right out from under them. In fact, the perpetrator was still there; Leen alternated between breathlessly filling me in and ruthlessly cursing the villain. Were they being carjacked? Yes, but no. The car was being repossessed. But actually, as far as I’m concerned, it was a carjacking.

Here’s the story as they told it to me: They had just left Masterskill and were driving along the road to Batu 9 Cheras when the car in front of them suddenly began to swerve left and right. H honked at the driver, who would put on a turn signal but then swerve in the opposite direction. If that sounds like a dangerous thing to do on a busy road, what happened next was even worse: the driver swerved in front of H in such a way that she had no choice but to go off the road, onto the strip of dirt and rocks that passes for a shoulder. Then the driver of the other car got out and hustled over to H’s car. He banged on her window, waving a piece of paper at her, saying it was a letter from the bank and that he was there to repossess her car.

I really don’t know the details, but apparently H had missed the maximum number of payments one can miss in a row before repossession takes place. The bank had every right to repossess the car. H said she doesn’t recall getting any notification to that effect, but her family recently moved, and she figures the letters went to the old address. Whatever the case, she had signed an agreement with the bank, and not making her payments meant she had to suffer the consequences.

But did she have to suffer through what she was enduring on the side of the road Wednesday evening? When she put her window down to argue with the man, he immediately reached in, switched off her engine, and pulled out the key. H managed to grab part of the key ring as well, and the two had a tug-of war. H has skinny little arms, so no prize for guessing who won. The thug, whose name is Nathan A/L Supramaniam, ripped the part with all the keys right from her grip; H was left with the remote for the alarm and a twisted piece of metal that used to be a key ring.

Leen was out of the car by that time, and was yelling at the repo man. H got out too. Before they could even fully take in what was going on, a tow-truck that had been tailing them pulled up, the repo man hooked H’s car up to it, and it drove away. That was around the time Leen called me.

Once the car was gone, Nathan, the repo man, tried to pour on the charm, but the whole “Just doing my job” thing didn’t make the ladies feel any better. Nor did the fact that he even gave them a lift…to the next traffic light. Leen and H got out of Nathan’s car (which also contained several children) and walked up a hill to a bus stop on the side of the Cheras-Kajang highway. Then Leen called me again. And again. And again. My wife, eight months pregnant and tired from a long day at work, didn’t deserve the treatment she got that day. Nobody deserves that, but come on. It was nasty.

I was still standing on the side of the road in Taman Len Sen. When the mechanic had finally fixed my car, I forked over 400 Ringgit (sucks but it could have been way worse) and raced to that bus stop to get Leen and H. Needless to say, they were a mess. H was crying, and Leen was still swearing.

It gets worse

The next day H’s family managed to gather together enough money to get the car back. When she finally got it back, she asked for the keys and was told they should be with her. Nathan, she was told, had said she still had the keys. But the last time she’d seen the keys was when he’d ripped them from her hands. Next stop: the police station in Puchong, near her parents’ place.

When she made a police report, an interesting thing happened: the police actually expressed concern. Now, I’ve dealt with the Royal Malaysian Police on several occasions, and my opinion of them is not exactly glowing. Insult a monarch and you’re royally screwed, but you could very well get away with screwing over the average citizen — or, in my case, the average visitor.

And yet here were the Royal Malaysian Police expressing great concern over H’s safety. Okay, so she’s young and slim and pretty…but I’m trying to believe that wasn’t the only reason the cops were concerned. She said they were actually concerned, so I’ll give her the benefit of the doubt. According to the officers who took her statement, there have been many cases just like H’s, and they didn’t all end well. Apparently there are syndicates that are closely tied to the repo men, who sometimes really are gangsters in every sense of the word. The repo men (or the gangsters they work for) take the keys to the car and simply wait for the owner to get the car back. Then they shadow the car and waits for the right moment to strike. Some wait till the owner leaves the car unattended; others will just run it off the road, open the door, toss out the driver, and take off with the car. Unfortunately the ‘toss out the driver’ part often includes violence. Terrible violence. The police officers strongly advised Hanim to change the locks on her car right away.

The fact that the police called H several times to make sure she was okay didn’t really comfort any of us; it just made us worry more. H is afraid to drive her car now, especially alone, and especially at night. I’m not too thrilled by the idea of Leen and Al leaving her every morning in that car, either. So this morning I drove everyone to their respective destinations.

The more we talked about it, the angrier I became. I mean, I don’t dispute the bank’s right to repossess a vehicle when a certain number of payments are missed. Nor do I disagree with the concept of the repo man. But I think a line was crossed in this case…and, I’m told, this case is not unique. A lot of people who heard this story over the last couple of days have told me that it’s quite common for repo men to bully drivers off the roads and out of their cars. In Malaysia, anyway.

Theft Vs. Robbery

We have repo men back home too. I’m sure there are probably all kinds of cases in which repo men have nasty confrontations with people whose cars are being repossessed. But there’s a very important difference between auto repossession in North America and here in Malaysia. Here’s a description of how auto repossession is carried out in the US, for example:

It should be pointed out that almost all state laws require that a repossession be done in a peaceful manner. Since most people get very upset when they see a repo man repossessing their vehicle, most repossessions are completed in the middle of the night or while the debtor is working without the owner’s knowledge. It’s really a legal steal. This gets around the “peaceful manner” state laws. The old term “possession is nine tenths of the law” applies in auto repossession. Normally, the repossession is not complete until the vehicle is off of the debtor’s property. It is usually unlawful to enter a closed garage in order to complete the repossession. In such a case, the repo man usually waits until the subject is at work or he’ll follow him to the grocery store or something. That way, the repossession can be completed in an easy manner.

Before the repossessor attempts to repo the vehicle, he must first make very sure he is repoing the right car. He will match the VIN number he obtains from his client to the VIN number on the vehicle. The VIN number is usually located on the dashboard on the driver’s side.

The repossession agent has a number of methods in which a vehicle is removed or taken into possession.

KEY CODES
Just about every vehicle that has been sold in the last five or six years has a key code. Key codes can usually be obtained from the title slip. A copy of the key code is usually kept on file at the car dealership. In more recent times, it has become the practice of many banks to obtain the key codes for each loan file and they will have a record of it. Some banks even go as far as having a set of keys cut and kept with the file. A key code is simply a code number used to cut the keys. The repossessor either does this himself with a key cutting machine or has a locksmith do it for him. Although many repo men have become auto locksmiths themselves, this is really not a requirement. The majority of repo men simply have an account with a local locksmith who does his work for him. With the key codes, the repo man simply has a set of keys cut and uses them to complete the repossession. However, sometimes key codes are not available and other times the debtor has had his locks changed so the key codes will not work.

TOWING
Many repo men use towing as a means of repossession. Many start out making a deal with a local towing company who will give them a discount price. Later, the repo man can purchase a used tow truck if he likes this method.

LOCK PICKING, LOCK PULLING, PICKS AND CLICKS
You can purchase a small metal rod called a slimjim that is used to place down the door which catches the lock part that pulls up the door lock so you can open the car door. Another method is the coat hanger method. People do not know this but glass will bend somewhat.

Once inside the vehicle, the repo man uses several different methods to start the vehicle if he does not have the key. The old key housings that are located in the dash simply unscrew. Once unscrewed, all one has to do is place a screwdriver into the housing and turn. On newer models, the lock housing is on the steering column. In such a case, the repo man either pickes the lock or uses what is called a dent puller. A dent puller is a large round rod that has a sliding hammer on it. On one side is a screw type bolt that can be screwed down into the lock housing. Once in place, the lock housing can be, “hammered” or “slammed out”. This item is used by auto body shops to pull out dents. Another method is a lock lifter. This is a screw type piece of equipment that goes over the lock housing. It forces tension on the lock until the housing is lifted out. Once out, the repo man simply starts the vehicle by placing a screwdriver down into the now open housing.

Note the part that calls auto repossession a “legal steal”. That’s basically what it is: legal theft. But there’s a very clear distinction to be made between theft and robbery. What happened to H and Leen on Wednesday was not theft. It was robbery, plain and simple. They were carjacked. Considering the police reaction to this particular case, I’m not even sure if we can call this legal robbery. Maybe technically it was. But whether or not it was legal, one thing is certain: this particular carjacking was carried out on behalf of a major financial institution, namely RHB Bank. The carjacker may have been working for a different company (in this case PJ Automart) that RHB Bank had contracted the job out to, but the bottom line is that the guy was working for RHB Bank.

Through some contacts I managed to talk to someone from RHB Bank’s Corporate Comms today, a friendly fellow named Zaihan. I explained the situation to him, and even managed not to yell. He expressed shock and dismay. There are protocols repo men are supposed to follow, he said. I’m sure there are rules these guys are supposed to adhere to, but is anyone enforcing those rules? If the rules are not enforced, and the repo men don’t follow them, who is held accountable? I don’t think simply terminating the services of repo men who do things like this is enough. Ultimately, RHB Bank is responsible for what happened. Mr. Zaihan apologised on behalf of RHB Bank, but I wasn’t the victim here. I told Zaihan that RHB Bank should 1) apologise to H and my wife, 2) replace the locks on H’s car, and 3) put in place a stricter policy so that incidents like this do not occur in the future.

Where to now?

Zaihan said he’ll get back to me Tuesday, so we’ll have to wait until then to see where this goes. I appreciate his concern, and I really hope this can be resolved amicably. This is an opportunity for RHB Bank to take the lead in putting stricter, more adequate controls on the business of auto repossession in Malaysia. Yes, supposedly there are rules in place, and supposedly there is a ‘Car Repossession Code of Ethics‘, but it seems to me Malaysian auto repossessors are really stretching the boundaries of what is legal and ethical.

If you believe everything happens for a reason, then you might believe my car broke down so I wouldn’t be able to race to where Leen was in time to have a violent confrontation with the thug who took H’s car. The 400 Ringgit I had to pay the mechanic is a small price to pay for the fact that I’m sitting here and not in a prison cell doing time for seriously injuring someone. You might also believe this entire incident happened so that a spotlight could be cast upon the dirty tactics employed by repo men in Malaysia. I don’t know if I believe any of that, though it is tempting. I just hope this incident ultimately leads to some positive changes, and ideally the end of bank-sanctioned carjackings in this country.

63

November 29th, 2009

Shortly after I woke up Friday morning I called my grandparents to wish them a happy 63rd wedding anniversary. Papa told me that he had turned to Nana that morning and asked, “If you had known what the next 63 years would be like, would you have still made it to the church?”

When it was time for Wally Martell to walk his 16-year-old daughter Mary Theresa down the aisle on that day in 1946, father and daughter were nowhere to be seen. Each minute that passed struck like a thunderbolt. Papa was nervous but he was ready to wait an hour, the customary maximum. But then Nana arrived. It turned out her father’d had some car trouble. She was late, but she was at the church in time to become Mrs. Duncan MacLeod.

So would she have still rushed to the church, if she had known what she was in for?

“Of course,” she said to Papa, with a smile and not a hint of hesitation.

I suppose it’s true that a lot of old married couples don’t express their love the way younger couples do today, and my grandparents are pretty typical. Separate beds and all that. But as different from Nana and Papa as Leen and I may be, I really hope we can have a conversation like that in the winter of our life together, whenever that may be.

Take That, Young Fella

November 5th, 2009

I finally got in touch with William Alexander MacVay Jr, my only living MacVay relative outside my immediate family (well, unless we count his sister, who goes by her married name). Bill, as he’s called, lives in Florida and is a widower of about 90 years old. We had a great chat about his side of the family; while he doesn’t know as much about the family history as I do, he was able to fill in some gaps in my knowledge of the MacVays who stayed in New Brunswick. Bill never had children, so he was delighted that there are still MacVays around to carry on our endangered family name, with even more on the way (ahem). Al even got to talk to him for a minute.

When our conversation was just about finished I was thinking to myself, It’s too bad Bill probably doesn’t have a computer. It would be great if we could stay in touch via email. Too bad. I was about to tell him I’d mail him a printout of the family history when he said, “Here, I’ll give you my email address. We can stay in touch that way.”

“Wh…well that’s great,” I said. So he read out his email address to me.

“Do you have Skype?” he asked.

“Yes,” I replied, “but I don’t use it much.”

“Oh, you don’t have a webcam?”

“I do, but I don’t have a microphone.”

“That’s too bad,” he said. “My webcam has a built-in mic.”

Just goes to show you that the ‘danger of a single story’ that Chimamanda Adichie so eloquently spoke of applies to age as well as culture. Elderly internet users for the win!

When Soapy Similes Attack

October 4th, 2009

I’m sure most little kids have awesome imaginations, so it might sound overproud-daddyish of me (yeah I just coined that term) to say my son has an awesome imagination. He does, though. He can play out epic scenes with his toys, or with invisible friends (and especially invisible enemies). I like to think he’ll be into all sorts of creative pursuits — drawing perhaps, like I was when I was a kid. He sees dragons in clouds and I get all giggly. That’s my boy.

Today he was having a bath and had just dumped half a bottle of kiddie shampoo into the path of a furiously flowing tap, creating impressive mountains of soap suds. “Look Daddy!” he shrieked. “This like snow!”

“Wow,” I said, “look at that! Yes! It’s snow!”

Suddenly he stopped jumping up and down, shot me a ‘what you talkin’ bout, Willis’ look and said, “Um…no, Daddy. This soap.”

Whatever. Come on, he sees dragons in clouds. Tee hee!

Like a (Visa) Virgin, Approved for the Very First (or 17th) Time

August 14th, 2009

Yesterday, after at least a dozen trips to the Immigration Dept. in Shah Alam this year, I finally got my new Malaysian visa. So what kind of visa can you get when you’re married to a Malaysian and have been here for about seven years? A six-month ‘Social Visit Pass’. Why only six months? Because this was my first time. Huh?

Early this year, with my 22-month visa ready to expire (not sure why they couldn’t just make it an even two years but it was the longest visa they ever gave me so I tried not to complain about that), Leen and I once again began the process of preparing documents so I could get a new visa. This time, however, there was all sorts of confusion thrown in — well, there’s always confusion, but this time there was plenty more. We found out the Spouse Programme had been discontinued; it took us a few visits to the Immigration Dept. to find out what type of visa I would take its place. Unfortunately it also took some time and a few pointless visits to the wrong places and a couple of phone calls just to figure out which Immigration Dept. we were supposed to go to. Previously we had gone to Putrajaya, but when I went there this time I was told only people from China could do their visas in Putrajaya now. I went to Pusat Bandar Damansara, but after taking the forms home I noticed a line at the bottom of the checklist saying that only people with Kuala Lumpur addresses would be dealt with. We made some phone calls and were told we would have to go to Shah Alam because Leen’s I/C has a Selangor address (I’m quite glad, in hindsight, that her I/C doesn’t have a Johor address on it). So finally we went to Shah Alam and were given a new checklist, which for some reason was slightly different from the one we had been given in KL. Then we set about preparing the items on the checklist, which included several items the Immigration Dept. already had multiple copies of, such as wedding photos and our marriage certificates. This time we also had to provide family photos, supposedly to prove Al is actually our son (because his birth certificate apparently isn’t proof enough). Finally we submitted exactly 100 pages of documents to the Immigration Dept. and waited for my visa to be approved. In the meantime, they gave me a one-month ‘Special Pass’. And so we waited.

When the month was up, I had to get another Special Pass because my visa still hadn’t been approved for some reason. At the end of another month I was told the same thing; since the maximum number of consecutive Special Passes someone can get is two, I was issued a generic three-month Social Visit Pass. Around that time we were also told why it was taking so long for my visa approval: the Immigration Dept. was still waiting for confirmation from the National Registration Dept. that our marriage was indeed valid. A letter from the NRD, we were told, could clear things up quickly; we were advised to go to the NRD to clear the matter up ourselves if we wanted it done before the expiry of my three-month pass.

So one day not long ago we went to the National Registration Dept. headquarters in Putrajaya and explained our situation to a couple of desk officers, who seemed as confused as we were. Finally we were able to speak to someone a bit higher up the chain of command, who shed some light on the problem, which turned out to be the result of someone at the Canadian High Commission in Ottawa not knowing what they were doing.

After Leen and I got married in 2001, we were told we would have to register our marriage with the Malaysian government within six months or face stiff penalties. We registered with the Malaysian High Commission in Ottawa, a process that involved quite a bit of paperwork; in the end we were issued a document showing that we had registered our marriage and that everything was in order. However, when we returned to Malaysia we were hauled in front of a judge for not registering our marriage in time. It was then we discovered that when the government said they wanted us to register our marriage within six months, they meant they wanted us to come to Malaysia to register with the Jabatan Agama in Muar. Who knew?

Still, when the Immigration Dept. wanted our documents for my visa, we gave them everything, including the seemingly worthless certificate from the High Commission in Ottawa. For several years, no one at the Immigration Dept. said anything about that particular certificate. Then, for some reason, just this year someone at the Immigration Dept. took notice of it and decided to contact the National Registration Dept. to verify the validity of our marriage (because the copies of our marriage certificates from Nova Scotia and Johor, plus the declaration in front of a Commissioner of Oaths that we do for every one of my visas, were apparently not sufficient).

Fast-forward to Leen and me standing there at the National Registration Dept., listening to an official there telling us that the Immigration Dept. shouldn’t have contacted them at all, because Muslim marriages are never registered with the NRD; he also told us the High Commission shouldn’t have issued that certificate to us in the first place, because they’re only issued to Malaysians who are not Muslims. He said the folks at the NRD were beginning to get tired of Muslims showing up there because a Malaysian High Commission somewhere had incorrectly issued them similar certificates. He said the Malaysian High Commission in Australia makes that screw-up even more often than the one in Canada, putting Malaysian Muslims and their Australian spouses through an annoying bureaucratic process that leaves them with a worthless document and puts them at risk of being fined or even jailed upon their return to Australia. I wonder how many other Malaysian High Commissions around the world are doing this, and, more importantly, why.

Anyway, the other day I went back to Shah Alam and was given a form for another Special Pass and was told to photocopy my passport, Leen’s I/C, and our Johor marriage certificate. When my number was called, another officer scolded me for not copying the additional pages of our marriage certificate (we’d never had to provide them before as they’re useless) and also for the fact that Leen wasn’t there with me (even though I was applying for a Special Pass, for which she wouldn’t have to be present). I gave him a letter the NRD had given us (it was sealed but I’m sure it probably said something like PLEASE STOP ASKING US TO VERIFY MUSLIM MARRIAGES); when he got my file he said, “Oh, you don’t need to apply for the Special Pass. Your visa has been approved.”

Hey, I thought, things are looking up! Sure, I’d just wasted time filling out the Special Pass form and getting photocopies of things I didn’t need. But if I could leave that day with my new visa, what the heck! “So how long is this visa for?” I asked, though I already knew the answer.

“Six months,” he said, “because this is your first visa. Next time you can get one year; maybe after that you can get two years.”

My first visa. They’d been telling me that throughout the process this time around, but even after hearing it several times I had to shake my head. Basically, because they scrapped the Spouse Programme and created a new one, which is pretty much the same but called something different, my previous visas no longer count. For the record, this new visa is actually my 17th in just under seven years.

Still, it was shaping up to be a pretty good day. At least my six-month “first-time” visa was ready. The officer asked if I’d like to pay that day, and I replied that I would. He asked if I’d like to pay cash and I thought, Hey, look at that…before I could only pay by bank draft. Maybe this is a good day after all! So I said yes.

“Ok,” he said, “that will be ninety ringgit for the visa…”

“Of course,” I said, reaching for my wallet.

“…and two thousand ringgit for the security bond.”

Cue the sound of a needle scratching across a record.

“Wait,” I said. “We’ve never actually had to pay a security bond. Why do we suddenly have to pay it now?”

“Because this is your first visa,” he said. “You can get the money back when you get PR.”

Great, I thought. Whenever that is.

Needless to say, I didn’t have two grand in my wallet and would have to go back later (after much hand-wringing and some frantic calls and messages). After I’d walked out I decided to go back. I had another question.

“Can I just apply for PR now?” I asked another officer, one who has dealt with us several times and is moderately friendly.

“No,” he said. “You don’t qualify.”

“Well when can someone like me qualify for PR?”

He looked at the ceiling like he was really searching the air for the right answers. “Six years,” he said.

Well that’s better than ten, I thought. After all, I’ve already been here for…

“Starting today,” he said.

“But why? I’ve been…”

“Because,” he said, “this is your first visa.”

And so it goes. Yesterday I went back and paid, a simple act which took most of the day. Now I can breathe easy, for a while anyway. This visa is good until 12 February 2010; since renewals are supposed to be set in motion three months before a visa expires, I’ll be back at the Immigration Dept. sometime in November. Hopefully I can get a year on my next visa, my 18th…or, as they will call it, my second.

Using My Head

June 19th, 2009

After watching Monsters Vs. Aliens, Al and I were playing with some of his toys.

Me (holding the head of a robot dinosaur): Hey guys!

Al (holding a transformer in one hand and a generic Voltron-like robot in the other): Hey!

Me: What’s your name?

Al: My name Robot.

Me: OK. And how about you? What’s your name?

Al: My name Transformer.

Me: Wow, you guys have such original names.

Al: What’s your name?

Me: Uh…Robot Dinosaur…Head.

Al: Robot Dinosaur Head. Haha! (That’s two-year-old-speak for ‘Wow Daddy, that’s such an original name.’)

Five years of MACVAYSIA

May 19th, 2009

Wow, so I’ve been at this blogging thing for five years now. May 14th marked five years since MACVAYSIA’s first post. My online home has gone through plenty of changes since those early days. It started out at Blogspot, then went to Blogsome, then briefly to a domain owned by a friend’s deranged husband (now ex, thank goodness), and then finally here to my own domain. Some posts have disappeared with all these moves (someone hacked into my Blogspot blog and deleted several months of posts which I never got back; my friend’s crazy ex even deleted my entire blog once), but MACVAYSIA is still here.

In the last five years, not only has my blog gone through changes, my blogging has as well. I don’t blog as often as I used to, for a variety of reasons. For example, a lot of stuff that would have once gone into my blog before (lots of photos and some more private notes) is now usually shared on Facebook; when I want to share a short comment or a link to something I find interesting, now I either do so via Facebook or Twitter. With other forms of online interaction available to me, I find myself turning less often to my blog. Still, I continue to write here, and people actually keep reading it, mostly a small core of readers, people who started reading some time ago, maybe during the days when I was more actively involved in the local blog ’scene’ and often pinged PPS (which is now pretty much obsolete since the rise of RSS feeds). Some of my family and friends read the stuff I put here, but I really don’t know who most of my readers are. It’s all good, I keep putting stuff here anyway.

This blog has done a lot for me. First and foremost it has allowed me to indulge my passion for writing. It has also put me into contact with a lot of great people I might not have otherwise come to know. I’ve made friends who have not only encouraged my writing but enriched my life as well. I’ve even had opportunities to write professionally. I’ve had my articles published in magazines, online and even in a book. Speaking of books, I’m even working on one of my own. Needless to say, I’m really glad I started blogging.

I can’t pretend to know what the future holds, but I know I will keep on writing. And I know I’ll keep putting some of my writing here in my blog, for now at least. Maybe people will even keep reading it. That’s a bonus. So here’s to five years of blogging and writing, and hopefully many more. It’s all good.

So it’s a family tradition, then…

April 22nd, 2009

Throughout my growing-up years, I was always the more sensible of the two MacVay boys. My brother Troy and I were both daredevils, but somehow he always managed to go a bit too far. We’ve both taken falls, from cliffs and trees and other things, but his falls were almost always more serious. Usually that was because when we were climbing something he rarely gave a single thought to how he would get back down; it also probably had a lot to do with the fact that he was really into mountain-biking. He’s broken a lot of bones over the years, from his arms (several times) to his nose to his collarbone to his sternum. He can’t wear his hair too short these days because he’s got so many scars it looks like he has a map of Damansara Heights on his head. He still has a bump on his upper lip from the time we were biking down by the government wharf and he did a face-plant onto cement. He was feeding through a straw for a while after that.

Me, I was the sensible one. I’ve had my share of spills, but my history of broken bones is limited to the three times I broke my nose, the one time I slipped and landed on a finger and blew a piece of the knuckle out, and the two times I cracked a rib (the most recent being a mere few weeks ago when I went back to judo after several years). Even if we include all types of injuries, I’ve done much better than my brother, who has damaged his body in an impressive variety of ways.

So there I was last Thursday, showing Hijabman around KL, and we ended up strolling by Pudu Prison. We walked down Lorong Hang Tuah to the mosque behind the prison and then slowly walked back towards the main road, killing time before our scheduled lunch meeting with Azlin over at Times Square. As we walked along the prison wall, something caught my eye: a thick vine, snaking its way down the wall from a tree inside the compound. I pulled on the vine a couple of times; it felt strong. Hmmm, I thought, I’ve always wanted to see what’s on the other side of this wall up close. Maybe I can just take a peek. We were still near the back of the compound, where the wall is shorter and doesn’t have much barbed wire. After two or three more exploratory tugs on the vine, I hoisted myself up and planted my feet on the wall. Then the vine snapped.

I hit the cement pretty hard. My first reaction was to writhe around a bit, cursing through laughter (after all, it may have hurt like hell but it was still somehow funny). For those who are curious what that sounded like, it was something like “OH FAHAHACK!” I was still laughing when I tried to get up and a lightning bolt of pain shot through my left heel. My left arm felt like it had suffered a nasty jolt as well. My back, surprisingly, didn’t hurt much. I tried to get up again and failed yet again; this time I felt dizzy. I kept laughing while the world spun around me. I was laughing, but I was also a bit worried: I thought I’d broken my foot, maybe my arm as well.

While Hijabman went up to Jalan Hang Tuah to get a taxi, I made a ‘guess what I just did’ call to Leen, who told me she’d meet me at Hospital Kuala Lumpur. The taxi that eventually rolled down the lane took me to HKL, where I had to sit in a wheelchair because I couldn’t put any weight whatsoever on my left foot. We were still waiting when Leen arrived. The wait seemed to take forever, but eventually I was wheeled in to see a young doctor, who sent me for an x-ray. The x-ray technician was gentle with my foot but whacked my arm into the table. After a painful ‘twist it a little more this way’ session I was wheeled back to see the doctor, this time with a disturbing lump on my arm.

The doctor was as surprised as I was that nothing was broken; he even had to consult with a senior doctor just in case. But it was true: nothing was broken. I did, however, have what the doctor rather vaguely called “tissue damage”, apparently his way of saying I’d made a mess of my Achilles tendon. He prescribed me some strong painkillers and something for inflammation and soon I was being wheeled out of the hospital, with not even so much as a wrap on either my foot or my arm. That might sound positive, but it didn’t help me walk. I still couldn’t put any weight on my foot; I had to hop on one foot from the car to our apartment, not something I would like to do again.

Leen strongly suggested I go for a ‘traditional massage’. I strongly objected, but she swore it would help. I was feeling a bit sheepish about the whole incident in a stereotypical buffoonish sitcom husband kind of way, so I reluctantly agreed. I slowly hopped back to the car and before I knew it I was hopping into As-Syifa, a ‘traditional health centre’ in Bangi, where my foot was ‘massaged’ by four different men. One was Ustaz Sheikh, As-Syifa’s friendly, grandfatherly proprietor; the other three were Indonesian guys with arms like Popeye. They took turns squeezing, pressing and wrenching my foot and the rest of my lower leg as if they were determined to eventually tear it off and keep it. The last guy was the worst. He was so rough he had me growling like a lion. After two hours of excruciating ‘massage’ I actually managed to limp out of there instead of hop. I still felt incredible pain with every step, but compared to the massage it wasn’t so bad.

I don’t bruise easily. In fact, falling backwards three or four feet onto cement didn’t leave me with a single bruise. The massage, however, left me with a small bruise on my arm (Popeye’s Indonesian cousins had given that some loving too) and a really nasty bruise on the sole of my foot. Ustaz Sheikh was sure this indicated a problem with my bowels or something. I kept telling him to focus on my heel, but these reflexology people apparently just love bruising the hell out of the arches of people’s feet and then telling them it’s proof of some underlying condition. They even have a big poster that shows your guts on the arch of your foot. Anyway, Ustaz Sheikh wanted me to come in for a follow-up and bekam lintah, which basically means they wanted to make that bruise go away the old-fashioned way: with leeches.

Bring on the bloodsuckers

On Saturday I drove back to As-Syifa and managed to limp in. Hey, that was a big improvement in a short time. So it seems the massage, as painful as it was, actually helped. Sure, my foot was hideously swollen and had a huge black bruise on it. Sure, my arm felt worse than on the day I fell. Sure, the massage had left my left shin with a massive rash. But dammit, I could limp. Yes, that was an improvement. However, as I limped in through the door of As-Syifa, I wasn’t thinking so much about how much I’d improved. I was thinking about the leeches.

Since I’ve been writing about my family history lately, maybe now is a good time to mention that leeches actually feature somewhat prominently in the history of the MacVay family. Not all of my ancestors in Scotland bore the family name MacBheatha. Some became known for their profession; because they were physicians, and because medicine at that time seems to have mostly consisted of bloodletting, some of them got the family name Leech. Had I inherited that name, I might be more amenable to changing my name as per Malay custom, just as I would if my family name were Snodgrass or Dick or Fluffernutter or something unpronounceable in almost every language on earth. (Apologies if anyone with such names takes offence. I’m sure they’re all fine names, really.) But my direct ancestors kept the name MacBheatha and just changed the spelling to MacVay. Way to go, fellas.

Fast forward several hundred years to me lying on a table in a very small room while the Indonesian sadists from two days before gently and lovingly took leeches out of a plastic container and set them loose on my foot. The first two leeches latched right on and started siphoning my blood right away. Like the mosquitoes here, they were probably pretty excited about getting a chance to eat Western food instead of the same old boring Asian food. The third leech, however, was rather picky and didn’t want to bite my foot — at least not until after yet another Indonesian sadist rather unceremoniously jabbed my foot with a needle. Cue blood; enter leech, centre stage.

After about an hour of that, the leeches were killed off and promptly regurgitated a ridiculous amount of my blood. As nasty as that sounds, I wouldn’t have even gone for the treatment if Ustadh had not promised to immediately kill the leeches, which is actually standard procedure at his centre for obvious reasons. Anyway, after bandages were placed on my foot a pretty lady came into the room and started massaging my heel. She spoke to me with an Indonesian accent and I felt the urge to bolt for the door, but it was too late. She tightened her grip on my foot and she proceeded to focus every bit of strength she had on just the area that had been injured. The optimist in me thought, Well, at least the rash on my shin won’t get any worse.

Lucky for me the lovely little lady, who as it turns out is from Bali (as are the Popeyes), didn’t tear my foot off. On my way back to the car, I noticed my limping gait was not nearly as bad as before. Hooray again for painful massage.

Thanks to a nifty anti-coagulant that leeches inject into their victims (they even inject painkillers, which is kinda neat), and the location of the leech bites, my foot bled for days. If the Hansaplast people think they’re still doing better than other companies despite the worldwide recession, I may be responsible. Fortunately, four days after the bloodletting and almost a week after my fall, the bleeding has stopped and I only look slightly disabled when I walk. My heel still hurts, and I can’t stand on it very long; my arm actually hurts more than it did last week, probably because I’ve been driving. But I’m feeling much better now, really. And I even have a cool story to tell the folks back home. I mean, how many people have been injured while trying to get into Pudu Prison?

So what have I learned from all this? Two things:

1) While I am a good climber, I’m not a very good judge of the tensile strength of vines, and
2) I’m not as different from my brother as I thought.

But it’s all good.

Farewell to the King

March 18th, 2009

Smokey, AKA Keymok, AKA the King of Club Hill, used up the last of his nine lives Monday morning. He lost his footing and fell from the window box just outside Al’s room. I was in the next room and heard him slip; the next thing I heard was the horrifyingly loud sound of his seven-plus kilos hitting cement 18 floors below. I tried to convince myself I hadn’t just heard Smokey fall to his death, but a search around the apartment and a reluctant look out that window confirmed the awful truth.

Smokey is gone.

Well, he had a long and interesting life, as cats’ lives go. He was born somewhere in Halifax, Nova Scotia on 20 Sept 1999 but didn’t come into our lives until almost two years later, in June 2001. We had just moved into an apartment in the South End and decided it would be nice to have a cat. In the pets section of the local paper we saw that someone was giving away a neutered male, almost two years old, with extra toes. Leen wanted a kitten but we thought we’d check this one out anyway. The lady who wanted to give him away was a single mother in Spryfield who had some other cats and dogs in the house and had been told to get rid of the pets or she’d be evicted. We took one look at Smokey and fell in love with him right then and there.

He hid in the closet for a day or two, but after that he warmed up to us. We quickly realized he was quite a character, with his quirky personality, dog-like intelligence, loud Siamese-like meow, and yes those extra toes. That last quirk was a genetic trait called polydactyly, relatively common in Halifax since back when Britain had an empire with a capital E. Polydactyl cats were thought to be witches in Europe, but sailors considered them lucky for some reason, so quite a few of them ended up making the trip from England to Halifax and Boston, where their descendants can be found today in somewhat higher numbers than in other areas because of the high volume of trade between those two very British outposts. As a genealogy buff, I thought it was cool that even a cat could have a fascinating family history.

When it was time for us to move to Malaysia, there was no question about what to do with Smokey: he would go with us. He’d already become a beloved member of our family; we simply couldn’t leave him behind. So Leen and Smokey went together, via London; I was to stay in Canada a few more months to undergo treatment for a recently-discovered cancer. Smokey’s journey to Malaysia was an adventure not too many cats would ever have to go through: he almost didn’t make it onto the Air Canada flight in Halifax because of a screw-up by the airline; he got on the flight, but quarantine officials at Heathrow Airport in London threatened to keep him from getting on his connecting flight because he was under sedation; when a worker at Heathrow opened his cat carrier, he shot out like a missile and hid, prompting a frantic search that resulted in his just barely getting on the MAS flight to Malaysia; he then spent some time sitting on the runway in Dubai before continuing on to Malaysia, where he spent the next two weeks at the KLIA quarantine facility. Then he went to stay with Leen’s family in Muar.

When I completed my cancer treatments and moved to Malaysia, Smokey had to spend a few more months in Muar, because Leen and I were staying in the doctors’ hostel at Selayang Hospital. Leen’s next posting was Tanjung Karang, where we would spend six months in a huge house in the clinic compound. So we brought Smokey to Tanjung Karang. Like in Muar, he occasionally escaped from the house to explore his surroundings. One day a neighbour came to the door to tell us that Smokey, who we thought was somewhere in our house, was instead in the neighbour’s house, watching TV.

Most of the time, fortunately, we managed to keep Smokey in our house. We also somehow managed to take in some other cats, beginning with a fat little character named Milo. After a few months Leen got posted to the clinic in Rawang, where we lived in a house almost identical to the one in Tanjung Karang, except that it was on a hill called Bukit Kelab — Club Hill. While there we got even more cats, mostly due to our inability to turn away cute, helpless, homeless animals: Chayna, Phoebe, Spike, Squeak, and several others. The house was pretty big, but with that many cats around the atmosphere was getting rather…smelly. So we decided to let the cats come and go as they pleased — including Smokey.

Smokey loved the outdoors. He didn’t roam too far from the house and usually avoided cars and people, spending most of his time on Club Hill, ruler of all that he surveyed. And then the dogs came. A pack of strays began coming around, terrorizing the cats. One day they got Milo, who was too fat and slow to run away. They left his body on the front lawn. One day soon after, with the sun just getting ready to come out, they came after Smokey. I heard dogs yelping in the yard and ran out to find six of them in a big snarling, barking, yelping pile, with Smokey on the bottom, all claws and fangs.

Smokey was kind of chewed up and more than a bit traumatized by that experience, and had at least one other like it. But he always bounced back and went back outside to rule his kingdom. There were a lot of animals in the area, but Club Hill belonged to him. He took out any animal that got too close to our house: rats, lizards, bats, even a small dog. Smokey was the undisputed King of Club Hill.

When Smokey was five I started a new job as an English lecturer at UCSI; Leen got transferred to the hospital in Kajang. We moved into a small terrace house between Kajang and Semenyih and decided Smokey and the other cats — the ones who hadn’t met various untimely ends in Rawang — would have to stay indoors. Smokey apparently wasn’t too happy about being exiled from his kingdom. One day while we were at work, he opened a window and escaped, leaving the other cats behind. He had things to do.

Until now I have no idea where he went. I searched our neighbourhood and the ones around it; I put up posters; I checked the veterinary clinics; I walked around for hours at a time, calling Smokey’s name. I wrote about his disappearance in my blog; other bloggers even took up the cause. But Smokey was nowhere to be found. I feared he might have been trying to return to Club Hill, a treacherous journey for a cat. As days turned into weeks, I began to lose hope, but refused to let go. I shuddered at the thought that he could be hit by a car, bitten by a snake, or ravaged by dogs. I tried to think that maybe someone had found him and taken him in, that he was being well taken care of. I was comforted by that thought, and the fact that he was damn smart. But still I despaired. My little buddy was gone.

And then one evening, we heard a meow at the back door and there he was, skinny and full of scabby wounds but very much alive. He had been gone for almost a month. We couldn’t believe he’d made it home. I can’t think of too many moments in my life when I was as happy as I was that night.

When Smokey turned six I was in China to set up an English program at a private college. It was a six-week project but the college administration asked me to stay for a whole year. Leen’s bosses refused to let her take unpaid leave, so she quit her job and went to China to teach English with me. I returned to Malaysia to help make the necessary arrangements for our move. One of the remaining cats, Squeak, had died while I was in China; we gave the two other cats away. This time Smokey would fly with me, while Leen would arrive later with our friend Azlin and her son Faaris. I managed to get Smokey into China, and even managed to get around the mandatory three-month quarantine by arranging for ‘home quarantine’. Leen arrived soon after and we began our family’s adventure in China. We stayed in a small apartment on the campus of the Guangzhou International Economics College, just outside Guangzhou. Smokey escaped once or twice but returned quickly each time, a relief to everyone because of the fact that cats are a delicacy in that part of China. Smokey had a girlfriend for a short time, a white stray named Snowy, but after we’d fattened her up she mysteriously disappeared. We did our best to keep Smokey inside for the remainder of our stay in China.

The following year we returned to Malaysia and it was back to KLIA’s quarantine facility for Smokey. We had bought an apartment in Kajang but its completion was behind schedule, so we had to stay at the home of Leen’s aunt Bibik in Kampung Melayu Subang. We were still there, together with Smokey, when our son was born. A few months later, shortly after Smokey turned seven, we all moved into our new apartment in Kajang.

Smokey would never leave that apartment, except for a few exploratory missions in the hallway, and of course his final fall. In his last couple of years of life I tried to give him the attention he deserved, not easy now that we had a human child to take care of as well. I continued to joke that Smokey was my first child, and I continued to refer to myself as Daddy when talking to him. But really, I think I had long since stopped thinking of him as a child, as a lot of pet owners tend to do. He was more like a best friend, almost an equal in his own way. He was a loyal companion, one with his own personality, a personality I knew better than anyone and respected him for. That was why I would let him go out into the concrete window box outside Alisdair’s room, even though the sight of him perched on the ledge always made my heart skip a beat. That window box was the one place he could go where no one could bother him. We had an iron grill put on the window and kept it locked so Alisdair couldn’t fall. But Smokey could fit through the spaces in the grill, and I always kept the window open so he could come and go as he pleased. I worried he might slip and fall one day, but he enjoyed going out there. He was almost ten years old and had experienced more life than most cats. I figured he’d earned the right to that one pleasure, even if I didn’t like it. He was, after all, my friend.

And so when I heard the sound of his claws scratching at the ledge, I knew what sound I would hear next, even as I tried to tell myself it wouldn’t come. But it did come, and soon I was putting Smokey’s lifeless body — intact, except for blood trickling from his mouth — into a bag. I knew he was dead but I talked to him anyway, apologizing for having to pick up his broken body. Shhhh, I said. I know, I’m sorry. It’s going to be okay.

I took Smokey to Bibik’s house in Kampung Melayu Subang and dug him a grave. I took him out of the bag and laid him onto my favourite kain pelikat, the blue one, the one I’d been wearing when he flopped down on the bed with me and Leen and Al the night before. Now, too, he looked like he was sleeping. I petted him one last time, then wrapped him up in the cloth and gently placed him into the grave and buried him there, among the sugar cane, the same place I had buried Alisdair’s uri (the placenta and umbilical cord) according to Malay custom. Two of Leen’s young cousins put colourful flowers on the fresh grave, including a bright red hibiscus, a symbol of Malaysia.

Smokey had a long, interesting life. He had some exciting adventures and got a lot of love, and gave it all back to us. He was around, always there somewhere, when Leen and I got married, when I went through the cancer, when we moved to Malaysia, when Al was born, when we changed jobs and moved around. He was there when we laughed and cried; sometimes we laughed and cried for him. Monday morning we cried for him.

He was special, but not just because he was from Canada, and bigger than most Malaysian cats, and had extra toes, and had been around the world. No, he was special because of everything he was, everything he did. If I called his name he would come to me. I never had to make little sounds, just say his name. He always greeted me at the door when I came home. He usually answered me back when I said something to him. He understood both English and Malay. He drank coffee, and really loved cappuccino. He picked food up with his front paws, easy for him because he actually had thumbs. He had a unique meow. He was just unique. Special. He was a majestic animal, never more majestic than when he was in his domain, his kingdom.

More than anything, he was my pal. I knew his rhythms and he knew mine. It was a level of familiarity and comfort that makes his loss hard to bear, hard to even understand. His presence was such that his absence is being felt in a way that I’ve never felt about losing a pet before. As I go through the various stages of the grief cycle, I find myself feeling somewhat angry. I mean, Smokey survives a trip around the world, gets lost on three continents, once for an entire month, fights off packs of dogs, lives to be almost ten years old and then dies because he slipped? I can’t help but be angered by the unfairness of that. And then there’s the bargaining stage, where I say come on, let me have that day back, and I can just close that window. Come on, please. After all, I bargained like that when he was missing four years ago. But of course, it’s not up to me. He’s gone, and that’s it. He was there one moment, then fell through the air and then he was just gone.

I really don’t know what else to say, except that I loved him and I’ll miss him. So will Leen. She almost always kicked him out of our bed because of her asthma, forcing him to wait until she was asleep before snuggling in between me and Al. But the night before Smokey died, Leen let him sleep with us the whole night. I think that made him happy.

Yesterday I had lunch with some friends and managed to have a few laughs. I know I’ll get over this loss and move on and live my life. I know I didn’t lose a parent or a sibling or a child. I know he was a cat. I know that. But honestly, this loss hurts at least as much as the loss of my father-in-law less than two years ago. It’s not the same, I know, and doesn’t affect as many people, doesn’t paint the air sad the way Ayah’s passing did, and I shouldn’t — can’t, really — compare the two. But this loss is painful for me, because I just lost one of my best friends. I’ll get over it, but I’ll always miss Smokey.

Smokey, wherever you are, I love you buddy. I miss you. You’ll always be the King of Club Hill.

Alisdair Gets Down

February 25th, 2009

Last Saturday morning Leen and Alisdair and I left our little apartment so I could drive Leen to work and spend the day with Al. I was quite sore because the day before I’d finally started exercising again (a deceptively simple bodyweight workout that must have been designed by Satan or at the very least one of his trusted minions). I’m sure I looked pretty pathetic grimacing as I bent down to help Al with his shoes…and even more pathetic when I tried to get back up. But anyway, there we were, walking down the hall towards the lift lobby. Al ran ahead, which is something we rarely let him do. You can never be too careful these days, right? But hey, this wasn’t a crowded shopping mall, this was our apartment building…our floor. There was nowhere for him to go. So we didn’t worry when he disappeared into the lift lobby. 

“Wouldn’t it be something,” I said to Leen, “if the lift just happened to be there and Al went in and the doors closed?”

We both laughed. We were still laughing when a woman came out of the lift lobby. Unless she had just gone there to throw something into the garbage room, her presence there meant she had just come out of the lift. Which meant…

Oh no, I thought. He didn’t.

“Oh f**k!” I said, entering the lift lobby. “He did!”

The lifts were all closed. We could hear Al screaming for me, but his voice was getting further and further away. I burst into the stairwell and ran — well, it was more like a combination between jumping and swinging — down 18 floors. When I got to the building’s lobby I lunged at the button to open the middle lift, but suddenly the ‘up’ arrow appeared and the lift was on the move again. Leen came out of one of the other lifts.

“I could hear him!” she said. “But where did he go?”

Suddenly we heard him scream again. But this time he wasn’t in the lift. The scream was coming from somewhere above us. It sounded close. I bolted back up the stairs to the first floor (Malaysians have inherited the very strange British habit of calling the second floor the first floor) and there he was, crying, running to me and telling me very incoherently about his big adventure.

Phew.

And so began our weekend, one which proved to be somewhat eventful: besides Al’s solo elevator ride, we had to deal with rain pouring into Ibu’s living room in Muar (the handiwork of some renovators who did a great job on the front yard but really messed up the roof), a mosquito getting stuck in Leen’s eye, and Al getting his face scratched up by a cat that, to Al’s horror, wouldn’t tolerate being ridden like a horse the way Smokey often does. Oh, and after hurling myself down 18 floors at breakneck speed, I was in even more pain. I could hardly walk.

I know that sounds like a wild weekend, but actually it was quite nice. We enjoyed ourselves at a birthday party at Gymboree and had a nice visit with Ibu in Muar, rain and all. I’m happy to report that Al still likes cats and elevators. And it turns out he really likes to dance as well:

Ah yes, a good time was had by all.